Terms of Service

Acceptance of Terms

Welcome to bombylwxou B.V. These Terms of Service ("Terms") govern your use of our cosmetic clinic services, website, and related services. By accessing our website, booking appointments, or receiving treatments at bombylwxou, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our services.

These Terms constitute a legally binding agreement between you and bombylwxou B.V., a company registered in the Netherlands with registration number 93728415. We reserve the right to modify these Terms at any time, and such modifications will be effective immediately upon posting on our website.

About Our Services

bombylwxou is a cosmetic clinic located in Breda, Netherlands, offering professional aesthetic treatments and beauty services. Our services include but are not limited to facial treatments, laser therapy, injectable treatments, and skin analysis. All treatments are performed by qualified professionals in accordance with applicable healthcare regulations.

The information provided on our website and during consultations is for educational and informational purposes. Individual results may vary, and we do not guarantee specific outcomes from any treatment. All treatments carry inherent risks, which will be discussed during your consultation.

User Obligations

By using our services, you agree to:

• Provide accurate, complete, and current information during registration and consultations
• Maintain the confidentiality of any account credentials
• Use our services only for lawful purposes and in accordance with these Terms
• Respect the privacy and rights of other clients and our staff
• Follow all pre-treatment and post-treatment instructions provided by our professionals
• Disclose all relevant medical history and current medications
• Arrive on time for scheduled appointments or provide adequate notice of cancellation
• Treat our staff and facilities with respect and courtesy
• Not use our services if you are under the influence of alcohol or recreational drugs
• Comply with all applicable laws and regulations

Appointment and Cancellation Policy

Appointments must be booked in advance through our website, phone, or email. We require a consultation before most treatments to assess your suitability and discuss your goals and expectations.

Cancellation and Rescheduling:

• At least 24 hours' notice is required for appointment cancellations or changes
• Late cancellations (less than 24 hours) may incur a cancellation fee
• No-shows may be charged the full treatment fee
• We reserve the right to refuse future bookings for repeated no-shows or late cancellations
• Emergency cancellations will be considered on a case-by-case basis

Payment Terms

Payment is required at the time of service unless alternative arrangements have been made. We accept cash, debit cards, credit cards, and bank transfers. Prices are quoted in Euros (EUR) and include applicable VAT.

• Treatment packages must be paid in full before commencement
• Consultation fees are non-refundable
• Prices may change without notice, but confirmed bookings will honour quoted prices
• Additional charges may apply for extended treatment times or additional services
• Outstanding balances may result in suspension of services

Medical Considerations

All cosmetic treatments carry inherent risks and potential side effects. During your consultation, we will discuss these risks and ensure you understand them before proceeding with any treatment.

• You must disclose all medical conditions, medications, and allergies
• Some treatments may not be suitable for pregnant or breastfeeding women
• Certain medical conditions may contraindicate specific treatments
• You may be required to obtain medical clearance from your physician
• Emergency medical treatment may be sought if complications arise
• You are responsible for following all aftercare instructions

Intellectual Property

All content on the bombylwxou website, including but not limited to text, graphics, logos, images, videos, and software, is the intellectual property of bombylwxou B.V. or our licensors and is protected by copyright, trademark, and other intellectual property laws.

• You may not reproduce, distribute, modify, or create derivative works without written permission
• The bombylwxou name, logo, and branding are trademarks of bombylwxou B.V.
• User-generated content remains your property but grants us a license to use it for business purposes
• We respect the intellectual property rights of others and expect users to do the same
• Any unauthorised use may result in legal action

Privacy and Confidentiality

We are committed to protecting your privacy and maintaining the confidentiality of your medical information. Our Privacy Policy, which is incorporated into these Terms by reference, explains how we collect, use, and protect your personal data.

• All medical information is kept strictly confidential
• Photos may be taken for medical records and treatment planning
• Marketing use of images requires separate written consent
• We comply with GDPR and applicable data protection laws
• You have rights regarding your personal data as outlined in our Privacy Policy

Limitation of Liability

To the maximum extent permitted by law, bombylwxou B.V. shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, arising from or related to your use of our services.

• Our total liability for any claim shall not exceed the amount paid for the specific service
• We do not guarantee specific results from any treatment
• Natural variations in healing and individual response are not grounds for liability
• You assume responsibility for following pre and post-treatment care instructions
• Force majeure events are excluded from our liability
• This limitation applies regardless of the legal theory of liability

Nothing in these Terms shall limit our liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded by law.

Indemnification

You agree to indemnify, defend, and hold harmless bombylwxou B.V., its directors, officers, employees, and agents from and against any claims, damages, losses, costs, and expenses (including reasonable legal fees) arising from:

• Your breach of these Terms
• Your violation of any law or regulation
• Your infringement of any third-party rights
• Your negligent or wrongful conduct
• Any false or misleading information you provide

Termination

We reserve the right to terminate or suspend your access to our services immediately, without prior notice, for any breach of these Terms or for any other reason we deem appropriate. You may also terminate your relationship with us at any time by discontinuing use of our services.

• Termination does not affect completed transactions or outstanding obligations
• Medical records will be retained as required by law
• Prepaid services may be refunded on a pro-rata basis at our discretion
• Confidentiality obligations survive termination
• You remain liable for any outstanding fees or damages

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Netherlands. Any disputes arising from or relating to these Terms or your use of our services shall be subject to the exclusive jurisdiction of the competent courts in Breda, Netherlands.

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect. Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

Dispute Resolution

We are committed to resolving any disputes amicably. If you have a complaint or concern, please contact us first to allow us the opportunity to address the issue directly.

• Initial complaints should be made in writing to our management
• We will acknowledge complaints within 5 business days
• We aim to resolve complaints within 30 days
• If unresolved, disputes may be referred to mediation
• Legal proceedings are a last resort

Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after any changes constitutes acceptance of the new Terms.

We recommend reviewing these Terms periodically to stay informed of any updates. Material changes may be communicated via email or prominent notice on our website.

Contact Information

If you have any questions about these Terms of Service, please contact us:

Acknowledgment

By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. These Terms, together with our Privacy Policy and any other legal notices published on our website, constitute the entire agreement between you and bombylwxou B.V.